Daily Papers

Network densification is a promising cellular deployment technique that leverages spatial reuse to enhance coverage and throughput. Recent work has identified that at some point ultra-densification will no longer be able to deliver significant throughput gains. In this paper, we provide a unified treatment of the performance limits of network densification. We develop a general framework, which incorporates multi-slope pathloss and the entire space of shadowing and small scale fading distributions, under strongest cell association in a Poisson field of interferers. First, our results show that there are three scaling regimes for the downlink signal-to-interference-plus-noise ratio (SINR), coverage probability, and average per-user rate. Specifically, depending on the near-field pathloss and the fading distribution, the user performance of 5G ultra dense networks (UDNs) would either monotonically increase, saturate, or decay with increasing network density. Second, we show that network performance in terms of coverage density and area spectral efficiency can scale with the network density better than the user performance does. Furthermore, we provide ordering results for both coverage and average rate as a means to qualitatively compare different transmission techniques that may exhibit the same performance scaling. Our results, which are verified by simulations, provide succinct insights and valuable design guidelines for the deployment of 5G UDNs.

Click-through rate (CTR) prediction is a critical task for many applications, as its accuracy has a direct impact on user experience and platform revenue. In recent years, CTR prediction has been widely studied in both academia and industry, resulting in a wide variety of CTR prediction models. Unfortunately, there is still a lack of standardized benchmarks and uniform evaluation protocols for CTR prediction research. This leads to non-reproducible or even inconsistent experimental results among existing studies, which largely limits the practical value and potential impact of their research. In this work, we aim to perform open benchmarking for CTR prediction and present a rigorous comparison of different models in a reproducible manner. To this end, we ran over 7,000 experiments for more than 12,000 GPU hours in total to re-evaluate 24 existing models on multiple datasets and settings. Surprisingly, our experiments show that with sufficient hyper-parameter search and model tuning, many deep models have smaller differences than expected. The results also reveal that making real progress on the modeling of CTR prediction is indeed a very challenging research task. We believe that our benchmarking work could not only allow researchers to gauge the effectiveness of new models conveniently but also make them fairly compare with the state of the arts. We have publicly released the benchmarking code, evaluation protocols, and hyper-parameter settings of our work to promote reproducible research in this field.

Ad-load balancing is a critical challenge in online advertising systems, particularly in the context of social media platforms, where the goal is to maximize user engagement and revenue while maintaining a satisfactory user experience. This requires the optimization of conflicting objectives, such as user satisfaction and ads revenue. Traditional approaches to ad-load balancing rely on static allocation policies, which fail to adapt to changing user preferences and contextual factors. In this paper, we present an approach that leverages off-policy learning and evaluation from logged bandit feedback. We start by presenting a motivating analysis of the ad-load balancing problem, highlighting the conflicting objectives between user satisfaction and ads revenue. We emphasize the nuances that arise due to user heterogeneity and the dependence on the user's position within a session. Based on this analysis, we define the problem as determining the optimal ad-load for a particular feed fetch. To tackle this problem, we propose an off-policy learning framework that leverages unbiased estimators such as Inverse Propensity Scoring (IPS) and Doubly Robust (DR) to learn and estimate the policy values using offline collected stochastic data. We present insights from online A/B experiments deployed at scale across over 80 million users generating over 200 million sessions, where we find statistically significant improvements in both user satisfaction metrics and ads revenue for the platform.

Fast and reliable evaluation metrics are key to R&D progress. While traditional natural language generation metrics are fast, they are not very reliable. Conversely, new metrics based on large pretrained language models are much more reliable, but require significant computational resources. In this paper, we propose FrugalScore, an approach to learn a fixed, low cost version of any expensive NLG metric, while retaining most of its original performance. Experiments with BERTScore and MoverScore on summarization and translation show that FrugalScore is on par with the original metrics (and sometimes better), while having several orders of magnitude less parameters and running several times faster. On average over all learned metrics, tasks, and variants, FrugalScore retains 96.8% of the performance, runs 24 times faster, and has 35 times less parameters than the original metrics. We make our trained metrics publicly available, to benefit the entire NLP community and in particular researchers and practitioners with limited resources.

Click-through rate (CTR) prediction is a critical problem in web search, recommendation systems and online advertisement displaying. Learning good feature interactions is essential to reflect user's preferences to items. Many CTR prediction models based on deep learning have been proposed, but researchers usually only pay attention to whether state-of-the-art performance is achieved, and ignore whether the entire framework is reasonable. In this work, we use the discrete choice model in economics to redefine the CTR prediction problem, and propose a general neural network framework built on self-attention mechanism. It is found that most existing CTR prediction models align with our proposed general framework. We also examine the expressive power and model complexity of our proposed framework, along with potential extensions to some existing models. And finally we demonstrate and verify our insights through some experimental results on public datasets.

Large Language Models (LLMs) can revolutionize how we deploy and operate Open Radio Access Networks (O-RAN) by enhancing network analytics, anomaly detection, and code generation and significantly increasing the efficiency and reliability of a plethora of O-RAN tasks. In this paper, we present ORAN-Bench-13K, the first comprehensive benchmark designed to evaluate the performance of Large Language Models (LLMs) within the context of O-RAN. Our benchmark consists of 13,952 meticulously curated multiple-choice questions generated from 116 O-RAN specification documents. We leverage a novel three-stage LLM framework, and the questions are categorized into three distinct difficulties to cover a wide spectrum of ORAN-related knowledge. We thoroughly evaluate the performance of several state-of-the-art LLMs, including Gemini, Chat-GPT, and Mistral. Additionally, we propose ORANSight, a Retrieval-Augmented Generation (RAG)-based pipeline that demonstrates superior performance on ORAN-Bench-13K compared to other tested closed-source models. Our findings indicate that current popular LLM models are not proficient in O-RAN, highlighting the need for specialized models. We observed a noticeable performance improvement when incorporating the RAG-based ORANSight pipeline, with a Macro Accuracy of 0.784 and a Weighted Accuracy of 0.776, which was on average 21.55% and 22.59% better than the other tested LLMs.

Rich user behavior data has been proven to be of great value for Click-Through Rate (CTR) prediction applications, especially in industrial recommender, search, or advertising systems. However, it's non-trivial for real-world systems to make full use of long-term user behaviors due to the strict requirements of online serving time. Most previous works adopt the retrieval-based strategy, where a small number of user behaviors are retrieved first for subsequent attention. However, the retrieval-based methods are sub-optimal and would cause more or less information losses, and it's difficult to balance the effectiveness and efficiency of the retrieval algorithm. In this paper, we propose SDIM (Sampling-based Deep Interest Modeling), a simple yet effective sampling-based end-to-end approach for modeling long-term user behaviors. We sample from multiple hash functions to generate hash signatures of the candidate item and each item in the user behavior sequence, and obtain the user interest by directly gathering behavior items associated with the candidate item with the same hash signature. We show theoretically and experimentally that the proposed method performs on par with standard attention-based models on modeling long-term user behaviors, while being sizable times faster. We also introduce the deployment of SDIM in our system. Specifically, we decouple the behavior sequence hashing, which is the most time-consuming part, from the CTR model by designing a separate module named BSE (behavior Sequence Encoding). BSE is latency-free for the CTR server, enabling us to model extremely long user behaviors. Both offline and online experiments are conducted to demonstrate the effectiveness of SDIM. SDIM now has been deployed online in the search system of Meituan APP.

Many studies explore how people 'come into' misinformation exposure. But much less is known about how people 'come out of' misinformation exposure. Do people organically sever ties to misinformation spreaders? And what predicts doing so? Over six months, we tracked the frequency and predictors of ~1M followers unfollowing ~5K health misinformation spreaders on Twitter. We found that misinformation ties are persistent. Monthly unfollowing rates are just 0.52%. Users are also 31% more likely to unfollow non-misinformation spreaders than they are to unfollow misinformation spreaders. Although generally infrequent, the factors most associated with unfollowing misinformation spreaders are (1) redundancy and (2) ideology. First, users initially following many spreaders, or who follow spreaders that tweet often, are most likely to unfollow later. Second, liberals are more likely to unfollow than conservatives. Overall, we observe strong persistence of misinformation ties. The fact that users rarely unfollow misinformation spreaders suggests a need for external nudges and the importance of preventing exposure from arising in the first place.

There is a rapidly growing number of large language models (LLMs) that users can query for a fee. We review the cost associated with querying popular LLM APIs, e.g. GPT-4, ChatGPT, J1-Jumbo, and find that these models have heterogeneous pricing structures, with fees that can differ by two orders of magnitude. In particular, using LLMs on large collections of queries and text can be expensive. Motivated by this, we outline and discuss three types of strategies that users can exploit to reduce the inference cost associated with using LLMs: 1) prompt adaptation, 2) LLM approximation, and 3) LLM cascade. As an example, we propose FrugalGPT, a simple yet flexible instantiation of LLM cascade which learns which combinations of LLMs to use for different queries in order to reduce cost and improve accuracy. Our experiments show that FrugalGPT can match the performance of the best individual LLM (e.g. GPT-4) with up to 98% cost reduction or improve the accuracy over GPT-4 by 4% with the same cost. The ideas and findings presented here lay a foundation for using LLMs sustainably and efficiently.

Relevance and fairness are two major objectives of recommender systems (RSs). Recent work proposes measures of RS fairness that are either independent from relevance (fairness-only) or conditioned on relevance (joint measures). While fairness-only measures have been studied extensively, we look into whether joint measures can be trusted. We collect all joint evaluation measures of RS relevance and fairness, and ask: How much do they agree with each other? To what extent do they agree with relevance/fairness measures? How sensitive are they to changes in rank position, or to increasingly fair and relevant recommendations? We empirically study for the first time the behaviour of these measures across 4 real-world datasets and 4 recommenders. We find that most of these measures: i) correlate weakly with one another and even contradict each other at times; ii) are less sensitive to rank position changes than relevance- and fairness-only measures, meaning that they are less granular than traditional RS measures; and iii) tend to compress scores at the low end of their range, meaning that they are not very expressive. We counter the above limitations with a set of guidelines on the appropriate usage of such measures, i.e., they should be used with caution due to their tendency to contradict each other and of having a very small empirical range.

The past two decades have witnessed the rapid development of personalized recommendation techniques. Despite significant progress made in both research and practice of recommender systems, to date, there is a lack of a widely-recognized benchmarking standard in this field. Many existing studies perform model evaluations and comparisons in an ad-hoc manner, for example, by employing their own private data splits or using different experimental settings. Such conventions not only increase the difficulty in reproducing existing studies, but also lead to inconsistent experimental results among them. This largely limits the credibility and practical value of research results in this field. To tackle these issues, we present an initiative project (namely BARS) aiming for open benchmarking for recommender systems. In comparison to some earlier attempts towards this goal, we take a further step by setting up a standardized benchmarking pipeline for reproducible research, which integrates all the details about datasets, source code, hyper-parameter settings, running logs, and evaluation results. The benchmark is designed with comprehensiveness and sustainability in mind. It covers both matching and ranking tasks, and also enables researchers to easily follow and contribute to the research in this field. This project will not only reduce the redundant efforts of researchers to re-implement or re-run existing baselines, but also drive more solid and reproducible research on recommender systems. We would like to call upon everyone to use the BARS benchmark for future evaluation, and contribute to the project through the portal at: https://openbenchmark.github.io/BARS.

Recent success in large multimodal models (LMMs) has sparked promising applications of agents capable of autonomously completing complex web tasks. While open-source LMM agents have made significant advances in offline evaluation benchmarks, their performance still falls substantially short of human-level capabilities in more realistic online settings. A key bottleneck is the lack of diverse and large-scale trajectory-level datasets across various domains, which are expensive to collect. In this paper, we address this challenge by developing a scalable recipe to synthesize the largest and most diverse trajectory-level dataset to date, containing over 94K successful multimodal web trajectories, spanning 49K unique URLs, 720K screenshots, and 33M web elements. In particular, we leverage extensive web exploration and refinement to obtain diverse task intents. The average cost is 28 cents per successful trajectory, making it affordable to a wide range of users in the community. Leveraging this dataset, we train Explorer, a multimodal web agent, and demonstrate strong performance on both offline and online web agent benchmarks such as Mind2Web-Live, Multimodal-Mind2Web, and MiniWob++. Additionally, our experiments highlight data scaling as a key driver for improving web agent capabilities. We hope this study makes state-of-the-art LMM-based agent research at a larger scale more accessible.

Fairness and relevance are two important aspects of recommender systems (RSs). Typically, they are evaluated either (i) separately by individual measures of fairness and relevance, or (ii) jointly using a single measure that accounts for fairness with respect to relevance. However, approach (i) often does not provide a reliable joint estimate of the goodness of the models, as it has two different best models: one for fairness and another for relevance. Approach (ii) is also problematic because these measures tend to be ad-hoc and do not relate well to traditional relevance measures, like NDCG. Motivated by this, we present a new approach for jointly evaluating fairness and relevance in RSs: Distance to Pareto Frontier (DPFR). Given some user-item interaction data, we compute their Pareto frontier for a pair of existing relevance and fairness measures, and then use the distance from the frontier as a measure of the jointly achievable fairness and relevance. Our approach is modular and intuitive as it can be computed with existing measures. Experiments with 4 RS models, 3 re-ranking strategies, and 6 datasets show that existing metrics have inconsistent associations with our Pareto-optimal solution, making DPFR a more robust and theoretically well-founded joint measure for assessing fairness and relevance. Our code: https://github.com/theresiavr/DPFR-recsys-evaluation

Search-augmented language models combine web search with Large Language Models (LLMs) to improve response groundedness and freshness. However, analyzing these systems remains challenging: existing datasets are limited in scale and narrow in scope, often constrained to static, single-turn, fact-checking questions. In this work, we introduce Search Arena, a crowd-sourced, large-scale, human-preference dataset of over 24,000 paired multi-turn user interactions with search-augmented LLMs. The dataset spans diverse intents and languages, and contains full system traces with around 12,000 human preference votes. Our analysis reveals that user preferences are influenced by the number of citations, even when the cited content does not directly support the attributed claims, uncovering a gap between perceived and actual credibility. Furthermore, user preferences vary across cited sources, revealing that community-driven platforms are generally preferred and static encyclopedic sources are not always appropriate and reliable. To assess performance across different settings, we conduct cross-arena analyses by testing search-augmented LLMs in a general-purpose chat environment and conventional LLMs in search-intensive settings. We find that web search does not degrade and may even improve performance in non-search settings; however, the quality in search settings is significantly affected if solely relying on the model's parametric knowledge. We open-sourced the dataset to support future research in this direction. Our dataset and code are available at: https://github.com/lmarena/search-arena.

Many NLP applications require manual data annotations for a variety of tasks, notably to train classifiers or evaluate the performance of unsupervised models. Depending on the size and degree of complexity, the tasks may be conducted by crowd-workers on platforms such as MTurk as well as trained annotators, such as research assistants. Using a sample of 2,382 tweets, we demonstrate that ChatGPT outperforms crowd-workers for several annotation tasks, including relevance, stance, topics, and frames detection. Specifically, the zero-shot accuracy of ChatGPT exceeds that of crowd-workers for four out of five tasks, while ChatGPT's intercoder agreement exceeds that of both crowd-workers and trained annotators for all tasks. Moreover, the per-annotation cost of ChatGPT is less than $0.003 -- about twenty times cheaper than MTurk. These results show the potential of large language models to drastically increase the efficiency of text classification.

Document retrieval is a key stage of standard Web search engines. Existing dual-encoder dense retrievers obtain representations for questions and documents independently, allowing for only shallow interactions between them. To overcome this limitation, recent autoregressive search engines replace the dual-encoder architecture by directly generating identifiers for relevant documents in the candidate pool. However, the training cost of such autoregressive search engines rises sharply as the number of candidate documents increases. In this paper, we find that large language models (LLMs) can follow human instructions to directly generate URLs for document retrieval. Surprisingly, when providing a few {Query-URL} pairs as in-context demonstrations, LLMs can generate Web URLs where nearly 90\% of the corresponding documents contain correct answers to open-domain questions. In this way, LLMs can be thought of as built-in search engines, since they have not been explicitly trained to map questions to document identifiers. Experiments demonstrate that our method can consistently achieve better retrieval performance than existing retrieval approaches by a significant margin on three open-domain question answering benchmarks, under both zero and few-shot settings. The code for this work can be found at https://github.com/Ziems/llm-url.

Click-through rate prediction is an essential task in industrial applications, such as online advertising. Recently deep learning based models have been proposed, which follow a similar Embedding\&MLP paradigm. In these methods large scale sparse input features are first mapped into low dimensional embedding vectors, and then transformed into fixed-length vectors in a group-wise manner, finally concatenated together to fed into a multilayer perceptron (MLP) to learn the nonlinear relations among features. In this way, user features are compressed into a fixed-length representation vector, in regardless of what candidate ads are. The use of fixed-length vector will be a bottleneck, which brings difficulty for Embedding\&MLP methods to capture user's diverse interests effectively from rich historical behaviors. In this paper, we propose a novel model: Deep Interest Network (DIN) which tackles this challenge by designing a local activation unit to adaptively learn the representation of user interests from historical behaviors with respect to a certain ad. This representation vector varies over different ads, improving the expressive ability of model greatly. Besides, we develop two techniques: mini-batch aware regularization and data adaptive activation function which can help training industrial deep networks with hundreds of millions of parameters. Experiments on two public datasets as well as an Alibaba real production dataset with over 2 billion samples demonstrate the effectiveness of proposed approaches, which achieve superior performance compared with state-of-the-art methods. DIN now has been successfully deployed in the online display advertising system in Alibaba, serving the main traffic.

In this paper, we introduce an authorship attribution method called Authorial Language Models (ALMs) that involves identifying the most likely author of a questioned document based on the perplexity of the questioned document calculated for a set of causal language models fine-tuned on the writings of a set of candidate author. We benchmarked ALMs against state-of-art-systems using the CCAT50 dataset and the Blogs50 datasets. We find that ALMs achieves a macro-average accuracy score of 83.6% on Blogs50, outperforming all other methods, and 74.9% on CCAT50, matching the performance of the best method. To assess the performance of ALMs on shorter texts, we also conducted text ablation testing. We found that to reach a macro-average accuracy of 70%, ALMs needs 40 tokens on Blogs50 and 400 tokens on CCAT50, while to reach 60% ALMs requires 20 tokens on Blogs50 and 70 tokens on CCAT50.

A unique aspect of ColBERT is its use of [MASK] tokens in queries to score documents (query augmentation). Prior work shows [MASK] tokens weighting non-[MASK] query terms, emphasizing certain tokens over others , rather than introducing whole new terms as initially proposed. We begin by demonstrating that a term weighting behavior previously reported for [MASK] tokens in ColBERTv1 holds for ColBERTv2. We then examine the effect of changing the number of [MASK] tokens from zero to up to four times past the query input length used in training, both for first stage retrieval, and for scoring candidates, observing an initial decrease in performance with few [MASK]s, a large increase when enough [MASK]s are added to pad queries to an average length of 32, then a plateau in performance afterwards. Additionally, we compare baseline performance to performance when the query length is extended to 128 tokens, and find that differences are small (e.g., within 1% on various metrics) and generally statistically insignificant, indicating performance does not collapse if ColBERT is presented with more [MASK] tokens than expected.

We present BrowseComp, a simple yet challenging benchmark for measuring the ability for agents to browse the web. BrowseComp comprises 1,266 questions that require persistently navigating the internet in search of hard-to-find, entangled information. Despite the difficulty of the questions, BrowseComp is simple and easy-to-use, as predicted answers are short and easily verifiable against reference answers. BrowseComp for browsing agents can be seen as analogous to how programming competitions are an incomplete but useful benchmark for coding agents. While BrowseComp sidesteps challenges of a true user query distribution, like generating long answers or resolving ambiguity, it measures the important core capability of exercising persistence and creativity in finding information. BrowseComp can be found at https://github.com/openai/simple-evals.

This paper introduces a novel, entity-aware metric, termed as Radiological Report (Text) Evaluation (RaTEScore), to assess the quality of medical reports generated by AI models. RaTEScore emphasizes crucial medical entities such as diagnostic outcomes and anatomical details, and is robust against complex medical synonyms and sensitive to negation expressions. Technically, we developed a comprehensive medical NER dataset, RaTE-NER, and trained an NER model specifically for this purpose. This model enables the decomposition of complex radiological reports into constituent medical entities. The metric itself is derived by comparing the similarity of entity embeddings, obtained from a language model, based on their types and relevance to clinical significance. Our evaluations demonstrate that RaTEScore aligns more closely with human preference than existing metrics, validated both on established public benchmarks and our newly proposed RaTE-Eval benchmark.

Large Language Models (LLMs) are essential tools to collaborate with users on different tasks. Evaluating their performance to serve users' needs in real-world scenarios is important. While many benchmarks have been created, they mainly focus on specific predefined model abilities. Few have covered the intended utilization of LLMs by real users. To address this oversight, we propose benchmarking LLMs from a user perspective in both dataset construction and evaluation designs. We first collect 1846 real-world use cases with 15 LLMs from a user study with 712 participants from 23 countries. These self-reported cases form the User Reported Scenarios(URS) dataset with a categorization of 7 user intents. Secondly, on this authentic multi-cultural dataset, we benchmark 10 LLM services on their efficacy in satisfying user needs. Thirdly, we show that our benchmark scores align well with user-reported experience in LLM interactions across diverse intents, both of which emphasize the overlook of subjective scenarios. In conclusion, our study proposes to benchmark LLMs from a user-centric perspective, aiming to facilitate evaluations that better reflect real user needs. The benchmark dataset and code are available at https://github.com/Alice1998/URS.

Language varies across users and their interested fields in social media data: words authored by a user across his/her interests may have different meanings (e.g., cool) or sentiments (e.g., fast). However, most of the existing methods to train user embeddings ignore the variations across user interests, such as product and movie categories (e.g., drama vs. action). In this study, we treat the user interest as domains and empirically examine how the user language can vary across the user factor in three English social media datasets. We then propose a user embedding model to account for the language variability of user interests via a multitask learning framework. The model learns user language and its variations without human supervision. While existing work mainly evaluated the user embedding by extrinsic tasks, we propose an intrinsic evaluation via clustering and evaluate user embeddings by an extrinsic task, text classification. The experiments on the three English-language social media datasets show that our proposed approach can generally outperform baselines via adapting the user factor.

Fairness is an emerging and challenging topic in recommender systems. In recent years, various ways of evaluating and therefore improving fairness have emerged. In this study, we examine existing evaluation measures of fairness in recommender systems. Specifically, we focus solely on exposure-based fairness measures of individual items that aim to quantify the disparity in how individual items are recommended to users, separate from item relevance to users. We gather all such measures and we critically analyse their theoretical properties. We identify a series of limitations in each of them, which collectively may render the affected measures hard or impossible to interpret, to compute, or to use for comparing recommendations. We resolve these limitations by redefining or correcting the affected measures, or we argue why certain limitations cannot be resolved. We further perform a comprehensive empirical analysis of both the original and our corrected versions of these fairness measures, using real-world and synthetic datasets. Our analysis provides novel insights into the relationship between measures based on different fairness concepts, and different levels of measure sensitivity and strictness. We conclude with practical suggestions of which fairness measures should be used and when. Our code is publicly available. To our knowledge, this is the first critical comparison of individual item fairness measures in recommender systems.

Personalization, the ability to tailor a system to individual users, is an essential factor in user experience with natural language processing (NLP) systems. With the emergence of Large Language Models (LLMs), a key question is how to leverage these models to better personalize user experiences. To personalize a language model's output, a straightforward approach is to incorporate past user data into the language model prompt, but this approach can result in lengthy inputs exceeding limitations on input length and incurring latency and cost issues. Existing approaches tackle such challenges by selectively extracting relevant user data (i.e. selective retrieval) to construct a prompt for downstream tasks. However, retrieval-based methods are limited by potential information loss, lack of more profound user understanding, and cold-start challenges. To overcome these limitations, we propose a novel summary-augmented approach by extending retrieval-augmented personalization with task-aware user summaries generated by LLMs. The summaries can be generated and stored offline, enabling real-world systems with runtime constraints like voice assistants to leverage the power of LLMs. Experiments show our method with 75% less of retrieved user data is on-par or outperforms retrieval augmentation on most tasks in the LaMP personalization benchmark. We demonstrate that offline summarization via LLMs and runtime retrieval enables better performance for personalization on a range of tasks under practical constraints.

Large Language Models (LLMs) have recently been shown to be effective as automatic evaluators with simple prompting and in-context learning. In this work, we assemble 15 LLMs of four different size ranges and evaluate their output responses by preference ranking from the other LLMs as evaluators, such as System Star is better than System Square. We then evaluate the quality of ranking outputs introducing the Cognitive Bias Benchmark for LLMs as Evaluators (CoBBLEr), a benchmark to measure six different cognitive biases in LLM evaluation outputs, such as the Egocentric bias where a model prefers to rank its own outputs highly in evaluation. We find that LLMs are biased text quality evaluators, exhibiting strong indications on our bias benchmark (average of 40% of comparisons across all models) within each of their evaluations that question their robustness as evaluators. Furthermore, we examine the correlation between human and machine preferences and calculate the average Rank-Biased Overlap (RBO) score to be 49.6%, indicating that machine preferences are misaligned with humans. According to our findings, LLMs may still be unable to be utilized for automatic annotation aligned with human preferences. Our project page is at: https://minnesotanlp.github.io/cobbler.

This study explores the proactive ability of LLMs to seek user support. We propose metrics to evaluate the trade-off between performance improvements and user burden, and investigate whether LLMs can determine when to request help under varying information availability. Our experiments show that without external feedback, many LLMs struggle to recognize their need for user support. The findings highlight the importance of external signals and provide insights for future research on improving support-seeking strategies. Source code: https://github.com/appier-research/i-need-help

Recent popularity surrounds large AI language models due to their impressive natural language capabilities. They contribute significantly to language-related tasks, including prompt-based learning, making them valuable for various specific tasks. This approach unlocks their full potential, enhancing precision and generalization. Research communities are actively exploring their applications, with ChatGPT receiving recognition. Despite extensive research on large language models, their potential in recommendation scenarios still needs to be explored. This study aims to fill this gap by investigating ChatGPT's capabilities as a zero-shot recommender system. Our goals include evaluating its ability to use user preferences for recommendations, reordering existing recommendation lists, leveraging information from similar users, and handling cold-start situations. We assess ChatGPT's performance through comprehensive experiments using three datasets (MovieLens Small, Last.FM, and Facebook Book). We compare ChatGPT's performance against standard recommendation algorithms and other large language models, such as GPT-3.5 and PaLM-2. To measure recommendation effectiveness, we employ widely-used evaluation metrics like Mean Average Precision (MAP), Recall, Precision, F1, normalized Discounted Cumulative Gain (nDCG), Item Coverage, Expected Popularity Complement (EPC), Average Coverage of Long Tail (ACLT), Average Recommendation Popularity (ARP), and Popularity-based Ranking-based Equal Opportunity (PopREO). Through thoroughly exploring ChatGPT's abilities in recommender systems, our study aims to contribute to the growing body of research on the versatility and potential applications of large language models. Our experiment code is available on the GitHub repository: https://github.com/sisinflab/Recommender-ChatGPT

In this study, we propose a novel graph-based approach to model, analyze and comprehend user interactions within a social media platform based on post-comment relationship. We construct a user interaction graph from social media data and analyze it to gain insights into community dynamics, user behavior, and content preferences. Our investigation reveals that while 56.05% of the active users are strongly connected within the community, only 0.8% of them significantly contribute to its dynamics. Moreover, we observe temporal variations in community activity, with certain periods experiencing heightened engagement. Additionally, our findings highlight a correlation between user activity and popularity showing that more active users are generally more popular. Alongside these, a preference for positive and informative content is also observed where 82.41% users preferred positive and informative content. Overall, our study provides a comprehensive framework for understanding and managing online communities, leveraging graph-based techniques to gain valuable insights into user behavior and community dynamics.

Estimating the overall user experience (UX) on a device is a common challenge faced by manufacturers. Today, device makers primarily rely on microbenchmark scores, such as Geekbench, that stress test specific hardware components, such as CPU or RAM, but do not satisfactorily capture consumer workloads. System designers often rely on domain-specific heuristics and extensive testing of prototypes to reach a desired UX goal, and yet there is often a mismatch between the manufacturers' performance claims and the consumers' experience. We present our initial results on predicting real-life experience on laptops from their hardware specifications. We target web applications that run on Chromebooks (ChromeOS laptops) for a simple and fair aggregation of experience across applications and workloads. On 54 laptops, we track 9 UX metrics on common end-user workloads: web browsing, video playback and audio/video calls. We focus on a subset of high-level metrics exposed by the Chrome browser, that are part of the Web Vitals initiative for judging the UX on web applications. With a dataset of 100K UX data points, we train gradient boosted regression trees that predict the metric values from device specifications. Across our 9 metrics, we note a mean R^2 score (goodness-of-fit on our dataset) of 97.8% and a mean MAAPE (percentage error in prediction on unseen data) of 10.1%.

Natural language understanding (NLU) is a task that enables machines to understand human language. Some tasks, such as stance detection and sentiment analysis, are closely related to individual subjective perspectives, thus termed individual-level NLU. Previously, these tasks are often simplified to text-level NLU tasks, ignoring individual factors. This not only makes inference difficult and unexplainable but often results in a large number of label errors when creating datasets. To address the above limitations, we propose a new NLU annotation guideline based on individual-level factors. Specifically, we incorporate other posts by the same individual and then annotate individual subjective perspectives after considering all individual posts. We use this guideline to expand and re-annotate the stance detection and topic-based sentiment analysis datasets. We find that error rates in the samples were as high as 31.7\% and 23.3\%. We further use large language models to conduct experiments on the re-annotation datasets and find that the large language models perform well on both datasets after adding individual factors. Both GPT-4o and Llama3-70B can achieve an accuracy greater than 87\% on the re-annotation datasets. We also verify the effectiveness of individual factors through ablation studies. We call on future researchers to add individual factors when creating such datasets. Our re-annotation dataset can be found at https://github.com/24yearsoldstudent/Individual-NLU

Search-augmented large language models (LLMs) have advanced information-seeking tasks by integrating retrieval into generation, reducing users' cognitive burden compared to traditional search systems. Yet they remain insufficient for fully addressing diverse user needs, which requires recognizing how the same query can reflect different intents across users and delivering information in preferred forms. While recent systems such as ChatGPT and Gemini attempt personalization by leveraging user histories, systematic evaluation of such personalization is under-explored. To address this gap, we propose BESPOKE, the realistic benchmark for evaluating personalization in search-augmented LLMs. BESPOKE is designed to be both realistic, by collecting authentic chat and search histories directly from humans, and diagnostic, by pairing responses with fine-grained preference scores and feedback. The benchmark is constructed through long-term, deeply engaged human annotation, where human annotators contributed their own histories, authored queries with detailed information needs, and evaluated responses with scores and diagnostic feedback. Leveraging BESPOKE, we conduct systematic analyses that reveal key requirements for effective personalization in information-seeking tasks, providing a foundation for fine-grained evaluation of personalized search-augmented LLMs. Our code and data are available at https://augustinlib.github.io/BESPOKE/.

This study evaluates the performance of ChatGPT variants, GPT-3.5 and GPT-4, both with and without prompt engineering, against solely student work and a mixed category containing both student and GPT-4 contributions in university-level physics coding assignments using the Python language. Comparing 50 student submissions to 50 AI-generated submissions across different categories, and marked blindly by three independent markers, we amassed n = 300 data points. Students averaged 91.9% (SE:0.4), surpassing the highest performing AI submission category, GPT-4 with prompt engineering, which scored 81.1% (SE:0.8) - a statistically significant difference (p = 2.482 times 10^{-10}). Prompt engineering significantly improved scores for both GPT-4 (p = 1.661 times 10^{-4}) and GPT-3.5 (p = 4.967 times 10^{-9}). Additionally, the blinded markers were tasked with guessing the authorship of the submissions on a four-point Likert scale from `Definitely AI' to `Definitely Human'. They accurately identified the authorship, with 92.1% of the work categorized as 'Definitely Human' being human-authored. Simplifying this to a binary `AI' or `Human' categorization resulted in an average accuracy rate of 85.3%. These findings suggest that while AI-generated work closely approaches the quality of university students' work, it often remains detectable by human evaluators.

Click-through rate (CTR) prediction becomes indispensable in ubiquitous web recommendation applications. Nevertheless, the current methods are struggling under the cold-start scenarios where the user interactions are extremely sparse. We consider this problem as an automatic identification about whether the user behaviors are rich enough to capture the interests for prediction, and propose an Auto-Quantized Contrastive Learning (AQCL) loss to regularize the model. Different from previous methods, AQCL explores both the instance-instance and the instance-cluster similarity to robustify the latent representation, and automatically reduces the information loss to the active users due to the quantization. The proposed framework is agnostic to different model architectures and can be trained in an end-to-end fashion. Extensive results show that it consistently improves the current state-of-the-art CTR models.

Personalized summarization models cater to individuals' subjective understanding of saliency, as represented by their reading history and current topics of attention. Existing personalized text summarizers are primarily evaluated based on accuracy measures such as BLEU, ROUGE, and METEOR. However, a recent study argued that accuracy measures are inadequate for evaluating the degree of personalization of these models and proposed EGISES, the first metric to evaluate personalized text summaries. It was suggested that accuracy is a separate aspect and should be evaluated standalone. In this paper, we challenge the necessity of an accuracy leaderboard, suggesting that relying on accuracy-based aggregated results might lead to misleading conclusions. To support this, we delve deeper into EGISES, demonstrating both theoretically and empirically that it measures the degree of responsiveness, a necessary but not sufficient condition for degree-of-personalization. We subsequently propose PerSEval, a novel measure that satisfies the required sufficiency condition. Based on the benchmarking of ten SOTA summarization models on the PENS dataset, we empirically establish that -- (i) PerSEval is reliable w.r.t human-judgment correlation (Pearson's r = 0.73; Spearman's rho = 0.62; Kendall's tau = 0.42), (ii) PerSEval has high rank-stability, (iii) PerSEval as a rank-measure is not entailed by EGISES-based ranking, and (iv) PerSEval can be a standalone rank-measure without the need of any aggregated ranking.

We introduce a corpus of 7,032 sentences rated by human annotators for formality, informativeness, and implicature on a 1-7 scale. The corpus was annotated using Amazon Mechanical Turk. Reliability in the obtained judgments was examined by comparing mean ratings across two MTurk experiments, and correlation with pilot annotations (on sentence formality) conducted in a more controlled setting. Despite the subjectivity and inherent difficulty of the annotation task, correlations between mean ratings were quite encouraging, especially on formality and informativeness. We further explored correlation between the three linguistic variables, genre-wise variation of ratings and correlations within genres, compatibility with automatic stylistic scoring, and sentential make-up of a document in terms of style. To date, our corpus is the largest sentence-level annotated corpus released for formality, informativeness, and implicature.

The dominance of proprietary LLMs has led to restricted access and raised information privacy concerns. High-performing open-source alternatives are crucial for information-sensitive and high-volume applications but often lag behind in performance. To address this gap, we propose (1) A untargeted variant of iterative self-critique and self-refinement devoid of external influence. (2) A novel ranking metric - Performance, Refinement, and Inference Cost Score (PeRFICS) - to find the optimal model for a given task considering refined performance and cost. Our experiments show that SoTA open source models of varying sizes from 7B - 65B, on average, improve 8.2% from their baseline performance. Strikingly, even models with extremely small memory footprints, such as Vicuna-7B, show a 11.74% improvement overall and up to a 25.39% improvement in high-creativity, open ended tasks on the Vicuna benchmark. Vicuna-13B takes it a step further and outperforms ChatGPT post-refinement. This work has profound implications for resource-constrained and information-sensitive environments seeking to leverage LLMs without incurring prohibitive costs, compromising on performance and privacy. The domain-agnostic self-refinement process coupled with our novel ranking metric facilitates informed decision-making in model selection, thereby reducing costs and democratizing access to high-performing language models, as evidenced by case studies.

Retrieval Augmented Generation (RAG) has become one of the most popular methods for bringing knowledge-intensive context to large language models (LLM) because of its ability to bring local context at inference time without the cost or data leakage risks associated with fine-tuning. A clear separation of private information from the LLM training has made RAG the basis for many enterprise LLM workloads as it allows the company to augment LLM's understanding using customers' private documents. Despite its popularity for private documents in enterprise deployments, current RAG benchmarks for validating and optimizing RAG pipelines draw their corpora from public data such as Wikipedia or generic web pages and offer little to no personal context. Seeking to empower more personal and private RAG we release the EnronQA benchmark, a dataset of 103,638 emails with 528,304 question-answer pairs across 150 different user inboxes. EnronQA enables better benchmarking of RAG pipelines over private data and allows for experimentation on the introduction of personalized retrieval settings over realistic data. Finally, we use EnronQA to explore the tradeoff in memorization and retrieval when reasoning over private documents.

Providing personalized recommendations in an environment where items exhibit ephemerality and temporal relevancy (e.g. in social media) presents a few unique challenges: (1) inductively understanding ephemeral appeal for items in a setting where new items are created frequently, (2) adapting to trends within engagement patterns where items may undergo temporal shifts in relevance, (3) accurately modeling user preferences over this item space where users may express multiple interests. In this work we introduce MiCRO, a generative statistical framework that models multi-interest user preferences and temporal multi-interest item representations. Our framework is specifically formulated to adapt to both new items and temporal patterns of engagement. MiCRO demonstrates strong empirical performance on candidate retrieval experiments performed on two large scale user-item datasets: (1) an open-source temporal dataset of (User, User) follow interactions and (2) a temporal dataset of (User, Tweet) favorite interactions which we will open-source as an additional contribution to the community.

Large language models (LLMs) are incredible and versatile tools for text-based tasks that have enabled countless, previously unimaginable, applications. Retrieval models, in contrast, have not yet seen such capable general-purpose models emerge. To achieve this goal, retrieval models must be able to perform complex retrieval tasks, where queries contain multiple parts, constraints, or requirements in natural language. These tasks represent a natural progression from the simple, single-aspect queries that are used in the vast majority of existing, commonly used evaluation sets. Complex queries naturally arise as people expect search systems to handle more specific and often ambitious information requests, as is demonstrated by how people use LLM-based information systems. Despite the growing desire for retrieval models to expand their capabilities in complex retrieval tasks, there exist limited resources to assess the ability of retrieval models on a comprehensive set of diverse complex tasks. The few resources that do exist feature a limited scope and often lack realistic settings making it hard to know the true capabilities of retrieval models on complex real-world retrieval tasks. To address this shortcoming and spur innovation in next-generation retrieval models, we construct a diverse and realistic set of complex retrieval tasks and benchmark a representative set of state-of-the-art retrieval models. Additionally, we explore the impact of LLM-based query expansion and rewriting on retrieval quality. Our results show that even the best models struggle to produce high-quality retrieval results with the highest average nDCG@10 of only 0.346 and R@100 of only 0.587 across all tasks. Although LLM augmentation can help weaker models, the strongest model has decreased performance across all metrics with all rewriting techniques.

The problem of pre-training data detection for large language models (LLMs) has received growing attention due to its implications in critical issues like copyright violation and test data contamination. The current state-of-the-art approach, Min-K%, measures the raw token probability which we argue may not be the most informative signal. Instead, we propose Min-K%++ to normalize the token probability with statistics of the categorical distribution over the whole vocabulary, which accurately reflects the relative likelihood of the target token compared with other candidate tokens in the vocabulary. Theoretically, we back up our method by showing that the statistic it estimates is explicitly optimized during LLM training, thus serving as a reliable indicator for detecting training data. Empirically, on the WikiMIA benchmark, Min-K%++ outperforms the SOTA Min-K% by 6.2% to 10.5% in detection AUROC averaged over five models. On the more challenging MIMIR benchmark, Min-K%++ consistently improves upon Min-K% and performs on par with reference-based method, despite not requiring an extra reference model.

This study explores Large Language Models (LLMs) as autonomous agents for real-world tasks, including freelance software development. This work presents a new benchmark that evaluates LLMs on freelance programming and data analysis tasks derived from economic data. We construct the benchmark using synthetic tasks created from a Kaggle Freelancer dataset of job postings, with all job prices standardized to USD (median fixed-project price around 250, and an average of 306). Each task is accompanied by structured input-output test cases and an estimated price tag, enabling automated correctness checking and a monetary performance valuation. This approach is inspired by OpenAI's recent SWE-Lancer benchmark (1,400 real Upwork tasks worth 1M total). Still, our framework simplifies evaluation using programmatically testable tasks and predicted price values, making it highly scalable and repeatable. On this benchmark, we evaluate four modern LLMs - Claude 3.5 Haiku, GPT-4o-mini, Qwen 2.5, and Mistral. We report each model's accuracy (task success rate and test-case pass rate) and the total "freelance earnings" it achieves (sum of prices of solved tasks). Our results show that Claude 3.5 Haiku performs best, earning approximately 1.52 million USD, followed closely by GPT-4o-mini at 1.49 million, then Qwen 2.5 (1.33M) and Mistral ($0.70M). We analyze the distribution of errors per task and observe that the strongest models solve the most tasks and rarely fail completely on any project. We discuss the implications of these results for the feasibility of AI as a freelance developer, the advantages and limitations of our automated benchmark approach, and the gap between performance on structured tasks versus the true complexity of real-world freelance jobs.

Code performance optimization is paramount in real-world software engineering and critical for production-level systems. While Large Language Models (LLMs) have demonstrated impressive capabilities in code generation and bug fixing, their proficiency in enhancing code performance at the repository level remains largely unexplored. To address this gap, we introduce SWE-Perf, the first benchmark specifically designed to systematically evaluate LLMs on code performance optimization tasks within authentic repository contexts. SWE-Perf comprises 140 carefully curated instances, each derived from performance-improving pull requests from popular GitHub repositories. Each benchmark instance includes the relevant codebase, target functions, performance-related tests, expert-authored patches, and executable environments. Through a comprehensive evaluation of representative methods that span file-level and repo-level approaches (e.g., Agentless and OpenHands), we reveal a substantial capability gap between existing LLMs and expert-level optimization performance, highlighting critical research opportunities in this emerging field.

This paper introduces GLARE an Arabic Apps Reviews dataset collected from Saudi Google PlayStore. It consists of 76M reviews, 69M of which are Arabic reviews of 9,980 Android Applications. We present the data collection methodology, along with a detailed Exploratory Data Analysis (EDA) and Feature Engineering on the gathered reviews. We also highlight possible use cases and benefits of the dataset.

We study the design of loss functions for click-through rates (CTR) to optimize (social) welfare in advertising auctions. Existing works either only focus on CTR predictions without consideration of business objectives (e.g., welfare) in auctions or assume that the distribution over the participants' expected cost-per-impression (eCPM) is known a priori, then use various additional assumptions on the parametric form of the distribution to derive loss functions for predicting CTRs. In this work, we bring back the welfare objectives of ad auctions into CTR predictions and propose a novel weighted rankloss to train the CTR model. Compared to existing literature, our approach provides a provable guarantee on welfare but without assumptions on the eCPMs' distribution while also avoiding the intractability of naively applying existing learning-to-rank methods. Further, we propose a theoretically justifiable technique for calibrating the losses using labels generated from a teacher network, only assuming that the teacher network has bounded ell_2 generalization error. Finally, we demonstrate the advantages of the proposed loss on synthetic and real-world data.

In this paper, we describe a feedforward artificial neural network trained on the ImageNet 2012 contest dataset [7] with the new method of [5] to an accuracy rate of 98.3% with a 99.69 Top-1 rate, and an average of 285.9 labels that are perfectly classified over the 10 batch partitions of the dataset. The best performing model uses 322,430,160 parameters, with 4 decimal places precision. We conjecture that the reason our model does not achieve a 100% accuracy rate is due to a double-labeling problem, by which there are duplicate images in the dataset with different labels.

This paper introduces the UCFE: User-Centric Financial Expertise benchmark, an innovative framework designed to evaluate the ability of large language models (LLMs) to handle complex real-world financial tasks. UCFE benchmark adopts a hybrid approach that combines human expert evaluations with dynamic, task-specific interactions to simulate the complexities of evolving financial scenarios. Firstly, we conducted a user study involving 804 participants, collecting their feedback on financial tasks. Secondly, based on this feedback, we created our dataset that encompasses a wide range of user intents and interactions. This dataset serves as the foundation for benchmarking 12 LLM services using the LLM-as-Judge methodology. Our results show a significant alignment between benchmark scores and human preferences, with a Pearson correlation coefficient of 0.78, confirming the effectiveness of the UCFE dataset and our evaluation approach. UCFE benchmark not only reveals the potential of LLMs in the financial sector but also provides a robust framework for assessing their performance and user satisfaction.The benchmark dataset and evaluation code are available.

Modern automatic speech recognition (ASR) systems have achieved superhuman Word Error Rate (WER) on many common corpora despite lacking adequate performance on speech in the wild. Beyond that, there is a lack of real-world, accented corpora to properly benchmark academic and commercial models. To ensure this type of speech is represented in ASR benchmarking, we present Earnings-22, a 125 file, 119 hour corpus of English-language earnings calls gathered from global companies. We run a comparison across 4 commercial models showing the variation in performance when taking country of origin into consideration. Looking at hypothesis transcriptions, we explore errors common to all ASR systems tested. By examining Individual Word Error Rate (IWER), we find that key speech features impact model performance more for certain accents than others. Earnings-22 provides a free-to-use benchmark of real-world, accented audio to bridge academic and industrial research.

This study presents estimates of the global expenditure on article processing charges (APCs) paid to six publishers for open access between 2019 and 2023. APCs are fees charged for publishing in some fully open access journals (gold) and in subscription journals to make individual articles open access (hybrid). There is currently no way to systematically track institutional, national or global expenses for open access publishing due to a lack of transparency in APC prices, what articles they are paid for, or who pays them. We therefore curated and used an open dataset of annual APC list prices from Elsevier, Frontiers, MDPI, PLOS, Springer Nature, and Wiley in combination with the number of open access articles from these publishers indexed by OpenAlex to estimate that, globally, a total of \8.349 billion (8.968 billion in 2023 US dollars) were spent on APCs between 2019 and 2023. We estimate that in 2023 MDPI (\681.6 million), Elsevier (582.8 million) and Springer Nature (\546.6) generated the most revenue with APCs. After adjusting for inflation, we also show that annual spending almost tripled from 910.3 million in 2019 to \$2.538 billion in 2023, that hybrid exceed gold fees, and that the median APCs paid are higher than the median listed fees for both gold and hybrid. Our approach addresses major limitations in previous efforts to estimate APCs paid and offers much needed insight into an otherwise opaque aspect of the business of scholarly publishing. We call upon publishers to be more transparent about OA fees.

RLHF techniques like DPO can significantly improve the generation quality of text-to-image diffusion models. However, these methods optimize for a single reward that aligns model generation with population-level preferences, neglecting the nuances of individual users' beliefs or values. This lack of personalization limits the efficacy of these models. To bridge this gap, we introduce PPD, a multi-reward optimization objective that aligns diffusion models with personalized preferences. With PPD, a diffusion model learns the individual preferences of a population of users in a few-shot way, enabling generalization to unseen users. Specifically, our approach (1) leverages a vision-language model (VLM) to extract personal preference embeddings from a small set of pairwise preference examples, and then (2) incorporates the embeddings into diffusion models through cross attention. Conditioning on user embeddings, the text-to-image models are fine-tuned with the DPO objective, simultaneously optimizing for alignment with the preferences of multiple users. Empirical results demonstrate that our method effectively optimizes for multiple reward functions and can interpolate between them during inference. In real-world user scenarios, with as few as four preference examples from a new user, our approach achieves an average win rate of 76\% over Stable Cascade, generating images that more accurately reflect specific user preferences.

Recommender systems play a central role in numerous real-life applications, yet evaluating their performance remains a significant challenge due to the gap between offline metrics and online behaviors. Given the scarcity and limits (e.g., privacy issues) of real user data, we introduce SimUSER, an agent framework that serves as believable and cost-effective human proxies. SimUSER first identifies self-consistent personas from historical data, enriching user profiles with unique backgrounds and personalities. Then, central to this evaluation are users equipped with persona, memory, perception, and brain modules, engaging in interactions with the recommender system. SimUSER exhibits closer alignment with genuine humans than prior work, both at micro and macro levels. Additionally, we conduct insightful experiments to explore the effects of thumbnails on click rates, the exposure effect, and the impact of reviews on user engagement. Finally, we refine recommender system parameters based on offline A/B test results, resulting in improved user engagement in the real world.

Recent years have witnessed an interesting phenomenon in which users come together to interrogate potentially harmful algorithmic behaviors they encounter in their everyday lives. Researchers have started to develop theoretical and empirical understandings of these user driven audits, with a hope to harness the power of users in detecting harmful machine behaviors. However, little is known about user participation and their division of labor in these audits, which are essential to support these collective efforts in the future. Through collecting and analyzing 17,984 tweets from four recent cases of user driven audits, we shed light on patterns of user participation and engagement, especially with the top contributors in each case. We also identified the various roles user generated content played in these audits, including hypothesizing, data collection, amplification, contextualization, and escalation. We discuss implications for designing tools to support user driven audits and users who labor to raise awareness of algorithm bias.

The RVL-CDIP benchmark is widely used for measuring performance on the task of document classification. Despite its widespread use, we reveal several undesirable characteristics of the RVL-CDIP benchmark. These include (1) substantial amounts of label noise, which we estimate to be 8.1% (ranging between 1.6% to 16.9% per document category); (2) presence of many ambiguous or multi-label documents; (3) a large overlap between test and train splits, which can inflate model performance metrics; and (4) presence of sensitive personally-identifiable information like US Social Security numbers (SSNs). We argue that there is a risk in using RVL-CDIP for benchmarking document classifiers, as its limited scope, presence of errors (state-of-the-art models now achieve accuracy error rates that are within our estimated label error rate), and lack of diversity make it less than ideal for benchmarking. We further advocate for the creation of a new document classification benchmark, and provide recommendations for what characteristics such a resource should include.

This study explores the relationship between textual features and Information Engagement (IE) on digital platforms. It highlights the impact of computational linguistics and analytics on user interaction. The READ model is introduced to quantify key predictors like representativeness, ease of use, affect, and distribution, which forecast engagement levels. The model's effectiveness is validated through AB testing and randomized trials, showing strong predictive performance in participation (accuracy: 0.94), perception (accuracy: 0.85), perseverance (accuracy: 0.81), and overall IE (accuracy: 0.97). While participation metrics are strong, perception and perseverance show slightly lower recall and F1-scores, indicating some challenges. The study demonstrates that modifying text based on the READ model's insights leads to significant improvements. For example, increasing representativeness and positive affect boosts selection rates by 11 percent, raises evaluation averages from 3.98 to 4.46, and improves retention rates by 11 percent. These findings highlight the importance of linguistic factors in IE, providing a framework for enhancing digital text engagement. The research offers practical strategies applicable to fields like education, health, and media.

Neural information retrieval (IR) systems have progressed rapidly in recent years, in large part due to the release of publicly available benchmarking tasks. Unfortunately, some dimensions of this progress are illusory: the majority of the popular IR benchmarks today focus exclusively on downstream task accuracy and thus conceal the costs incurred by systems that trade away efficiency for quality. Latency, hardware cost, and other efficiency considerations are paramount to the deployment of IR systems in user-facing settings. We propose that IR benchmarks structure their evaluation methodology to include not only metrics of accuracy, but also efficiency considerations such as a query latency and the corresponding cost budget for a reproducible hardware setting. For the popular IR benchmarks MS MARCO and XOR-TyDi, we show how the best choice of IR system varies according to how these efficiency considerations are chosen and weighed. We hope that future benchmarks will adopt these guidelines toward more holistic IR evaluation.

Aligning large language models (LLMs) with human preferences has proven to drastically improve usability and has driven rapid adoption as demonstrated by ChatGPT. Alignment techniques such as supervised fine-tuning (SFT) and reinforcement learning from human feedback (RLHF) greatly reduce the required skill and domain knowledge to effectively harness the capabilities of LLMs, increasing their accessibility and utility across various domains. However, state-of-the-art alignment techniques like RLHF rely on high-quality human feedback data, which is expensive to create and often remains proprietary. In an effort to democratize research on large-scale alignment, we release OpenAssistant Conversations, a human-generated, human-annotated assistant-style conversation corpus consisting of 161,443 messages distributed across 66,497 conversation trees, in 35 different languages, annotated with 461,292 quality ratings. The corpus is a product of a worldwide crowd-sourcing effort involving over 13,500 volunteers. To demonstrate the OpenAssistant Conversations dataset's effectiveness, we present OpenAssistant, the first fully open-source large-scale instruction-tuned model to be trained on human data. A preference study revealed that OpenAssistant replies are comparably preferred to GPT-3.5-turbo (ChatGPT) with a relative winrate of 48.3% vs. 51.7% respectively. We release our code and data under fully permissive licenses.

With the rapid growth in the number of Large Language Models (LLMs), there has been a recent interest in LLM routing, or directing queries to the cheapest LLM that can deliver a suitable response. Following this line of work, we introduce CARROT, a Cost AwaRe Rate Optimal rouTer that can select models based on any desired trade-off between performance and cost. Given a query, CARROT selects a model based on estimates of models' cost and performance. Its simplicity lends CARROT computational efficiency, while our theoretical analysis demonstrates minimax rate-optimality in its routing performance. Alongside CARROT, we also introduce the Smart Price-aware Routing (SPROUT) dataset to facilitate routing on a wide spectrum of queries with the latest state-of-the-art LLMs. Using SPROUT and prior benchmarks such as Routerbench and open-LLM-leaderboard-v2 we empirically validate CARROT's performance against several alternative routers.

We study question answering in the domain of radio regulations, a legally sensitive and high-stakes area. We propose a telecom-specific Retrieval-Augmented Generation (RAG) pipeline and introduce, to our knowledge, the first multiple-choice evaluation set for this domain, constructed from authoritative sources using automated filtering and human validation. To assess retrieval quality, we define a domain-specific retrieval metric, under which our retriever achieves approximately 97% accuracy. Beyond retrieval, our approach consistently improves generation accuracy across all tested models. In particular, while naively inserting documents without structured retrieval yields only marginal gains for GPT-4o (less than 1%), applying our pipeline results in nearly a 12% relative improvement. These findings demonstrate that carefully targeted grounding provides a simple yet strong baseline and an effective domain-specific solution for regulatory question answering. All code and evaluation scripts, along with our derived question-answer dataset, are available at https://github.com/Zakaria010/Radio-RAG.

This work introduces TRON, a scalable session-based Transformer Recommender using Optimized Negative-sampling. Motivated by the scalability and performance limitations of prevailing models such as SASRec and GRU4Rec+, TRON integrates top-k negative sampling and listwise loss functions to enhance its recommendation accuracy. Evaluations on relevant large-scale e-commerce datasets show that TRON improves upon the recommendation quality of current methods while maintaining training speeds similar to SASRec. A live A/B test yielded an 18.14% increase in click-through rate over SASRec, highlighting the potential of TRON in practical settings. For further research, we provide access to our source code at https://github.com/otto-de/TRON and an anonymized dataset at https://github.com/otto-de/recsys-dataset.

Consumer research costs companies billions annually yet suffers from panel biases and limited scale. Large language models (LLMs) offer an alternative by simulating synthetic consumers, but produce unrealistic response distributions when asked directly for numerical ratings. We present semantic similarity rating (SSR), a method that elicits textual responses from LLMs and maps these to Likert distributions using embedding similarity to reference statements. Testing on an extensive dataset comprising 57 personal care product surveys conducted by a leading corporation in that market (9,300 human responses), SSR achieves 90% of human test-retest reliability while maintaining realistic response distributions (KS similarity > 0.85). Additionally, these synthetic respondents provide rich qualitative feedback explaining their ratings. This framework enables scalable consumer research simulations while preserving traditional survey metrics and interpretability.

Chatbots such as GPT-4 and ChatGPT are now serving millions of users. Despite their widespread use, there remains a lack of public datasets showcasing how these tools are used by a population of users in practice. To bridge this gap, we offered free access to ChatGPT for online users in exchange for their affirmative, consensual opt-in to anonymously collect their chat transcripts and request headers. From this, we compiled WildChat, a corpus of 1 million user-ChatGPT conversations, which consists of over 2.5 million interaction turns. We compare WildChat with other popular user-chatbot interaction datasets, and find that our dataset offers the most diverse user prompts, contains the largest number of languages, and presents the richest variety of potentially toxic use-cases for researchers to study. In addition to timestamped chat transcripts, we enrich the dataset with demographic data, including state, country, and hashed IP addresses, alongside request headers. This augmentation allows for more detailed analysis of user behaviors across different geographical regions and temporal dimensions. Finally, because it captures a broad range of use cases, we demonstrate the dataset's potential utility in fine-tuning instruction-following models. WildChat is released at https://wildchat.allen.ai under AI2 ImpACT Licenses.

Evaluating the factuality of long-form text generated by large language models (LMs) is non-trivial because (1) generations often contain a mixture of supported and unsupported pieces of information, making binary judgments of quality inadequate, and (2) human evaluation is time-consuming and costly. In this paper, we introduce FActScore (Factual precision in Atomicity Score), a new evaluation that breaks a generation into a series of atomic facts and computes the percentage of atomic facts supported by a reliable knowledge source. We conduct an extensive human evaluation to obtain FActScores of people biographies generated by several state-of-the-art commercial LMs -- InstructGPT, ChatGPT, and the retrieval-augmented PerplexityAI -- and report new analysis demonstrating the need for such a fine-grained score (e.g., ChatGPT only achieves 58%). Since human evaluation is costly, we also introduce an automated model that estimates FActScore, using retrieval and a strong language model, with less than a 2% error rate. Finally, we use this automated metric to evaluate 6,500 generations from a new set of 13 recent LMs that would have cost $26K if evaluated by humans, with various findings: GPT-4 and ChatGPT are more factual than public models, and Vicuna and Alpaca are some of the best public models.

Generative search engines directly generate responses to user queries, along with in-line citations. A prerequisite trait of a trustworthy generative search engine is verifiability, i.e., systems should cite comprehensively (high citation recall; all statements are fully supported by citations) and accurately (high citation precision; every cite supports its associated statement). We conduct human evaluation to audit four popular generative search engines -- Bing Chat, NeevaAI, perplexity.ai, and YouChat -- across a diverse set of queries from a variety of sources (e.g., historical Google user queries, dynamically-collected open-ended questions on Reddit, etc.). We find that responses from existing generative search engines are fluent and appear informative, but frequently contain unsupported statements and inaccurate citations: on average, a mere 51.5% of generated sentences are fully supported by citations and only 74.5% of citations support their associated sentence. We believe that these results are concerningly low for systems that may serve as a primary tool for information-seeking users, especially given their facade of trustworthiness. We hope that our results further motivate the development of trustworthy generative search engines and help researchers and users better understand the shortcomings of existing commercial systems.

We introduce OpenFlamingo, a family of autoregressive vision-language models ranging from 3B to 9B parameters. OpenFlamingo is an ongoing effort to produce an open-source replication of DeepMind's Flamingo models. On seven vision-language datasets, OpenFlamingo models average between 80 - 89% of corresponding Flamingo performance. This technical report describes our models, training data, hyperparameters, and evaluation suite. We share our models and code at https://github.com/mlfoundations/open_flamingo.

As large language models (LLMs) become increasingly integrated into daily applications, it is essential to ensure they operate fairly across diverse user demographics. In this work, we show that LLMs suffer from personalization bias, where their performance is impacted when they are personalized to a user's identity. We quantify personalization bias by evaluating the performance of LLMs along two axes - safety and utility. We measure safety by examining how benign LLM responses are to unsafe prompts with and without personalization. We measure utility by evaluating the LLM's performance on various tasks, including general knowledge, mathematical abilities, programming, and reasoning skills. We find that various LLMs, ranging from open-source models like Llama (Touvron et al., 2023) and Mistral (Jiang et al., 2023) to API-based ones like GPT-3.5 and GPT-4o (Ouyang et al., 2022), exhibit significant variance in performance in terms of safety-utility trade-offs depending on the user's identity. Finally, we discuss several strategies to mitigate personalization bias using preference tuning and prompt-based defenses.

Large Language Models (LLMs) are known to memorize significant portions of their training data. Parts of this memorized content have been shown to be extractable by simply querying the model, which poses a privacy risk. We present a novel approach which uses prompt-tuning to control the extraction rates of memorized content in LLMs. We present two prompt training strategies to increase and decrease extraction rates, which correspond to an attack and a defense, respectively. We demonstrate the effectiveness of our techniques by using models from the GPT-Neo family on a public benchmark. For the 1.3B parameter GPT-Neo model, our attack yields a 9.3 percentage point increase in extraction rate compared to our baseline. Our defense can be tuned to achieve different privacy-utility trade-offs by a user-specified hyperparameter. We achieve an extraction rate reduction of up to 97.7% relative to our baseline, with a perplexity increase of 16.9%.

Instruction-tuned language models (LM) are able to respond to imperative commands, providing a more natural user interface compared to their base counterparts. In this work, we present Promptriever, the first retrieval model able to be prompted like an LM. To train Promptriever, we curate and release a new instance-level instruction training set from MS MARCO, spanning nearly 500k instances. Promptriever not only achieves strong performance on standard retrieval tasks, but also follows instructions. We observe: (1) large gains (reaching SoTA) on following detailed relevance instructions (+14.3 p-MRR / +3.1 nDCG on FollowIR), (2) significantly increased robustness to lexical choices/phrasing in the query+instruction (+12.9 Robustness@10 on InstructIR), and (3) the ability to perform hyperparameter search via prompting to reliably improve retrieval performance (+1.4 average increase on BEIR). Promptriever demonstrates that retrieval models can be controlled with prompts on a per-query basis, setting the stage for future work aligning LM prompting techniques with information retrieval.

We introduce AnyTool, a large language model agent designed to revolutionize the utilization of a vast array of tools in addressing user queries. We utilize over 16,000 APIs from Rapid API, operating under the assumption that a subset of these APIs could potentially resolve the queries. AnyTool primarily incorporates three elements: an API retriever with a hierarchical structure, a solver aimed at resolving user queries using a selected set of API candidates, and a self-reflection mechanism, which re-activates AnyTool if the initial solution proves impracticable. AnyTool is powered by the function calling feature of GPT-4, eliminating the need for training external modules. We also revisit the evaluation protocol introduced by previous works and identify a limitation in this protocol that leads to an artificially high pass rate. By revising the evaluation protocol to better reflect practical application scenarios, we introduce an additional benchmark, termed AnyToolBench. Experiments across various datasets demonstrate the superiority of our AnyTool over strong baselines such as ToolLLM and a GPT-4 variant tailored for tool utilization. For instance, AnyTool outperforms ToolLLM by +35.4% in terms of average pass rate on ToolBench. Code will be available at https://github.com/dyabel/AnyTool.

A key puzzle in search, ads, and recommendation is that the ranking model can only utilize a small portion of the vastly available user interaction data. As a result, increasing data volume, model size, or computation FLOPs will quickly suffer from diminishing returns. We examined this problem and found that one of the root causes may lie in the so-called ``item-centric'' formulation, which has an unbounded vocabulary and thus uncontrolled model complexity. To mitigate quality saturation, we introduce an alternative formulation named ``user-centric ranking'', which is based on a transposed view of the dyadic user-item interaction data. We show that this formulation has a promising scaling property, enabling us to train better-converged models on substantially larger data sets.