ModernBERT SAT/DISSAT Binary Classifier
A fine-tuned ModernBERT model that classifies user follow-up messages as satisfied (SAT) or dissatisfied (DISSAT) based on their response to a system's answer.
Model Description
This model detects user dissatisfaction in conversational AI interactions. It's designed to identify when users:
- Reject an answer ("No, that's wrong")
- Request alternatives ("Show me other options")
- Express frustration ("That doesn't help")
- Resend/rephrase their query
- Add constraints implying the answer was insufficient
Citation
If you use this model, please cite:
@misc{modernbert-sat-dissat-2024,
title={ModernBERT SAT/DISSAT Classifier for Conversational AI},
author={Rootfs},
year={2024},
publisher={Hugging Face}
}
License
Apache 2.0
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Base model
answerdotai/ModernBERT-base