Split (4)

train · 10k rows

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Can I put my old card back in the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Can I put my old card back in the app?	13	13	13	13	banking77_train_200	8	1	5
I got a new card, how do I link it?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I got a new card, how do I link it?	13	13	13	13	banking77_train_201	10	1	7
I found the card I thought I lost this morning. Can I reactivate this card?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I found the card I thought I lost this morning. Can I reactivate this card?	13	13	0	0	banking77_train_202	10	1	8
How do i go about linking a new card?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	How do i go about linking a new card?	13	13	13	13	banking77_train_203	10	1	8
how do i get the card linked	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	how do i get the card linked	13	13	13	13	banking77_train_204	10	1	4
I have one of your cards, but I don't know how to link it.	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I have one of your cards, but I don't know how to link it.	13	13	13	13	banking77_train_205	8	1	8
how do I link an old card?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	how do I link an old card?	13	13	13	13	banking77_train_206	9	1	8
I received my card. How do I link it to the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I received my card. How do I link it to the app?	13	13	13	13	banking77_train_207	9	1	9
Now that I have my card, how do I connect it to the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Now that I have my card, how do I connect it to the app?	13	13	13	13	banking77_train_208	10	1	6
How do I add the card I just received to show up in the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	How do I add the card I just received to show up in the app?	13	13	13	13	banking77_train_209	10	1	9
I want to reactivate my card, I thought I had lost it but I found it.	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I want to reactivate my card, I thought I had lost it but I found it.	13	13	0	0	banking77_train_210	10	1	8
What do I need to do to link my new card for my account?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	What do I need to do to link my new card for my account?	13	13	13	13	banking77_train_211	10	1	9
Can I add a card to back into the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Can I add a card to back into the app?	13	13	13	13	banking77_train_212	8	1	7
I want to link my new card. Can you help?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I want to link my new card. Can you help?	13	13	13	13	banking77_train_213	9	1	9
What is the process to link the new card?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	What is the process to link the new card?	13	13	13	13	banking77_train_214	8	1	8
I found my card, am I able to put it back into the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I found my card, am I able to put it back into the app?	13	13	13	13	banking77_train_215	8	1	8
I have found my lost or stolen card, would I still have to activate the new card that was sent to me through the mail in order to access my account?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I have found my lost or stolen card, would I still have to activate the new card that was sent to me through the mail in order to access my account?	13	13	0	0	banking77_train_216	10	1	10
Where can I link a new card?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Where can I link a new card?	13	13	13	13	banking77_train_217	8	1	7
How do I add a card on to the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	How do I add a card on to the app?	13	13	13	13	banking77_train_218	8	1	7
I found my card in my jacket this morning, so can I reactivate it?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I found my card in my jacket this morning, so can I reactivate it?	13	13	13	13	banking77_train_219	10	1	9
I've obtained the card, how do I enable it on the app?	13	0	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I've obtained the card, how do I enable it on the app?	13	0	13	13	banking77_train_220	9	1	8
I need to find the card I received in the app.	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I need to find the card I received in the app.	13	13	13	13	banking77_train_221	8	1	5
How do I get my card on the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	How do I get my card on the app?	13	13	13	13	banking77_train_222	10	1	8
In the app, how can I make it show the new card that arrived?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	In the app, how can I make it show the new card that arrived?	13	13	13	13	banking77_train_223	9	1	8
How do I link my new card?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	How do I link my new card?	13	13	13	13	banking77_train_224	9	1	8
Can I activate a card in the app?	13	0	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Can I activate a card in the app?	13	0	0	0	banking77_train_225	10	1	10
I want to link to my card card with you, how?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I want to link to my card card with you, how?	13	13	13	13	banking77_train_226	8	1	1
I would like to link my card to my account.	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I would like to link my card to my account.	13	13	13	13	banking77_train_227	10	1	6
I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.	13	13	13	13	banking77_train_228	9	1	6
How can I link the new card?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	How can I link the new card?	13	13	13	13	banking77_train_229	8	1	8
I got a new card and can't find where to link it.	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I got a new card and can't find where to link it.	13	13	13	13	banking77_train_230	9	1	8
Hey, I have my card, how do I get it to show in the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Hey, I have my card, how do I get it to show in the app?	13	13	13	13	banking77_train_231	8	1	4
Where in the app do I go to make my new card show up?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Where in the app do I go to make my new card show up?	13	13	13	13	banking77_train_232	8	1	8
Where do I scan my card?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Where do I scan my card?	13	13	13	13	banking77_train_233	8	1	9
Can I reactivate my card? I reported it lost and found it this morning in my jacket.	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Can I reactivate my card? I reported it lost and found it this morning in my jacket.	13	13	0	0	banking77_train_234	10	1	9
Can I link my card I previously received?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Can I link my card I previously received?	13	13	13	13	banking77_train_235	10	1	7
I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning.	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning.	13	13	0	0	banking77_train_236	9	1	10
I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat.	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat.	13	13	0	0	banking77_train_237	10	1	8
You sent me a card and now I want to link it.	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	You sent me a card and now I want to link it.	13	13	13	13	banking77_train_238	8	1	4
How do I add my new card to the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	How do I add my new card to the app?	13	13	13	13	banking77_train_239	10	1	9
Can I add a card back to the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Can I add a card back to the app?	13	13	13	13	banking77_train_240	9	1	8
What if I want to add a card I already have to the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	What if I want to add a card I already have to the app?	13	13	13	13	banking77_train_241	9	1	3
I recently reported my card as missing/lost, and I just found it. Can I still use it?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I recently reported my card as missing/lost, and I just found it. Can I still use it?	13	13	41	41	banking77_train_242	9	1	8
Could I reactivate my card please, I couldn't find it but it turns out it was in my jacket pocket.	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Could I reactivate my card please, I couldn't find it but it turns out it was in my jacket pocket.	13	13	0	0	banking77_train_243	10	1	0
Is there a way to link cards if I have one of yours?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Is there a way to link cards if I have one of yours?	13	13	13	13	banking77_train_244	8	1	1
If my card was lost or stolen can I re-link it?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	If my card was lost or stolen can I re-link it?	13	13	41	41	banking77_train_245	6	1	3
How do I link a new card to an existing one?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	How do I link a new card to an existing one?	13	13	13	13	banking77_train_246	10	1	6
How do I link a new payment card?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	How do I link a new payment card?	13	13	13	13	banking77_train_247	10	1	9
I would like to reactivate my card that I previously reported lost. I located the card this morning.	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I would like to reactivate my card that I previously reported lost. I located the card this morning.	13	13	0	0	banking77_train_248	10	1	8
Card has been received, how will it show up on the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Card has been received, how will it show up on the app?	13	13	13	13	banking77_train_249	9	1	9
Can I re-link a lost card with the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Can I re-link a lost card with the app?	13	13	13	13	banking77_train_250	9	1	6
What do I do to link my new card?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	What do I do to link my new card?	13	13	13	13	banking77_train_251	10	1	9
Is it possible to link a new card?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Is it possible to link a new card?	13	13	13	13	banking77_train_252	9	1	9
I deactivated my card but would like to reactivate it.	13	0	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I deactivated my card but would like to reactivate it.	13	0	0	0	banking77_train_253	9	1	8
I found my card that I thought I had lost, I need to reactive it, please help.	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I found my card that I thought I had lost, I need to reactive it, please help.	13	13	13	13	banking77_train_254	10	1	10
can I link a card of yours I already have?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	can I link a card of yours I already have?	13	13	13	13	banking77_train_255	8	1	1
Can I put my found card back into the app on my phone?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Can I put my found card back into the app on my phone?	13	13	13	13	banking77_train_256	3	1	9
My card arrived but I need to make it work in the app, how do I do that?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	My card arrived but I need to make it work in the app, how do I do that?	13	13	13	13	banking77_train_257	8	1	6
I found the card that I thought I lost, and I would like to reactivate it.	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I found the card that I thought I lost, and I would like to reactivate it.	13	13	13	13	banking77_train_258	10	1	8
I found my card again. Can I put it back into the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I found my card again. Can I put it back into the app?	13	13	13	13	banking77_train_259	8	1	6
I need some help linking my new card.	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I need some help linking my new card.	13	13	13	13	banking77_train_260	9	1	9
help me link my card	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	help me link my card	13	13	13	13	banking77_train_261	8	1	9
How do I link my card in the app.	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	How do I link my card in the app.	13	13	13	13	banking77_train_262	10	1	8
How do I get my card into the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	How do I get my card into the app?	13	13	13	13	banking77_train_263	8	1	8
I found my card! Can I link it back into the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I found my card! Can I link it back into the app?	13	13	13	13	banking77_train_264	10	1	9
How do I reactivate my card?	13	0	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	How do I reactivate my card?	13	0	0	0	banking77_train_265	10	1	9
Where do I go to get my new card linked?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Where do I go to get my new card linked?	13	13	13	13	banking77_train_266	9	1	9
I thought I lost my card but I found it today, so I would like to reactivate it.	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I thought I lost my card but I found it today, so I would like to reactivate it.	13	13	0	0	banking77_train_267	9	1	7
How do I link the new card that I just got from you guys?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	How do I link the new card that I just got from you guys?	13	13	13	13	banking77_train_268	10	1	8
How can I add a new card?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	How can I add a new card?	13	13	13	13	banking77_train_269	10	1	7
Can you tell me how to get my card on the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Can you tell me how to get my card on the app?	13	13	13	13	banking77_train_270	8	1	8
Is it possible to reactivate the card I thought I lost but found this morning in my jacket?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Is it possible to reactivate the card I thought I lost but found this morning in my jacket?	13	13	0	0	banking77_train_271	10	1	10
How do I make my card appear on the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	How do I make my card appear on the app?	13	13	13	13	banking77_train_272	7	1	8
How do I link the new card?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	How do I link the new card?	13	13	13	13	banking77_train_273	8	1	8
Where in the app do I link a new card?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Where in the app do I link a new card?	13	13	13	13	banking77_train_274	10	1	2
How do I add my card to the app once I get it?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	How do I add my card to the app once I get it?	13	13	13	13	banking77_train_275	10	1	6
Can I link your physical card	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Can I link your physical card	13	13	13	13	banking77_train_276	10	1	9
How do I activate and link my new card?	13	0	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	How do I activate and link my new card?	13	0	0	0	banking77_train_277	10	1	9
I got a card, how do I get it in the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I got a card, how do I get it in the app?	13	13	13	13	banking77_train_278	8	1	4
I received my new card. Where is it in the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I received my new card. Where is it in the app?	13	13	13	13	banking77_train_279	9	1	9
I found my card, how can I use it again?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I found my card, how can I use it again?	13	13	13	13	banking77_train_280	9	1	9
I just received a new card, where do I go to link it to my account?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I just received a new card, where do I go to link it to my account?	13	13	13	13	banking77_train_281	10	1	8
found card, how to put it back in app	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	found card, how to put it back in app	13	13	13	13	banking77_train_282	8	1	8
How do I see my card in the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	How do I see my card in the app?	13	13	13	13	banking77_train_283	8	1	9
The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?	13	13	0	0	banking77_train_284	9	1	10
I don't see my card anywhere in the app.	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I don't see my card anywhere in the app.	13	13	13	13	banking77_train_285	9	1	8
I received my card, how do I get it to work in the app?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I received my card, how do I get it to work in the app?	13	13	13	13	banking77_train_286	10	1	5
What do I do if I already had a card with you guys?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	What do I do if I already had a card with you guys?	13	13	13	13	banking77_train_287	8	1	3
if i found a lost card can i put it back in app	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	if i found a lost card can i put it back in app	13	13	13	13	banking77_train_288	6	1	6
I have a card that was deactivated can I reactivate it?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I have a card that was deactivated can I reactivate it?	13	13	0	0	banking77_train_289	10	1	5
My new card isn't in my app, how do I get it in there?	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	My new card isn't in my app, how do I get it in there?	13	13	13	13	banking77_train_290	9	1	4
Help me access the card I already got so I can information from it.	13	13	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Help me access the card I already got so I can information from it.	13	13	13	13	banking77_train_291	9	1	1
What is my money worth in other countries?	32	32	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	What is my money worth in other countries?	32	32	32	32	banking77_train_292	5	1	2
Will my money be of equal value when I travel abroad?	32	32	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Will my money be of equal value when I travel abroad?	32	32	32	32	banking77_train_293	8	1	7
Do you know the rate of exchange?	32	32	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	Do you know the rate of exchange?	32	32	32	32	banking77_train_294	7	1	7
What foreign exchange rate will I get on weekdays and on the weekends?	32	32	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	What foreign exchange rate will I get on weekdays and on the weekends?	32	32	32	32	banking77_train_295	8	1	9
What is the exchange looking like?	32	32	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	What is the exchange looking like?	32	32	32	32	banking77_train_296	6	1	1
How is the exchange rate doing?	32	32	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	How is the exchange rate doing?	32	32	32	32	banking77_train_297	7	1	8
I would like to know how exchange rates are calculated when transferring funds.	32	32	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I would like to know how exchange rates are calculated when transferring funds.	32	32	32	32	banking77_train_298	8	1	3
I would like to know what exchange rates you use?	32	32	You are a helpful assistant that classifies customer support requests into one of the following categories: <categories> label intent (category) 0 activate_my_card 1 age_limit 2 apple_pay_or_google_pay 3 atm_support 4 automatic_top_up 5 balance_not_updated_after_bank_transfer 6 balance_not_updated_after_cheque_or_cash_deposit 7 beneficiary_not_allowed 8 cancel_transfer 9 card_about_to_expire 10 card_acceptance 11 card_arrival 12 card_delivery_estimate 13 card_linking 14 card_not_working 15 card_payment_fee_charged 16 card_payment_not_recognised 17 card_payment_wrong_exchange_rate 18 card_swallowed 19 cash_withdrawal_charge 20 cash_withdrawal_not_recognised 21 change_pin 22 compromised_card 23 contactless_not_working 24 country_support 25 declined_card_payment 26 declined_cash_withdrawal 27 declined_transfer 28 direct_debit_payment_not_recognised 29 disposable_card_limits 30 edit_personal_details 31 exchange_charge 32 exchange_rate 33 exchange_via_app 34 extra_charge_on_statement 35 failed_transfer 36 fiat_currency_support 37 get_disposable_virtual_card 38 get_physical_card 39 getting_spare_card 40 getting_virtual_card 41 lost_or_stolen_card 42 lost_or_stolen_phone 43 order_physical_card 44 passcode_forgotten 45 pending_card_payment 46 pending_cash_withdrawal 47 pending_top_up 48 pending_transfer 49 pin_blocked 50 receiving_money 51 Refund_not_showing_up 52 request_refund 53 reverted_card_payment? 54 supported_cards_and_currencies 55 terminate_account 56 top_up_by_bank_transfer_charge 57 top_up_by_card_charge 58 top_up_by_cash_or_cheque 59 top_up_failed 60 top_up_limits 61 top_up_reverted 62 topping_up_by_card 63 transaction_charged_twice 64 transfer_fee_charged 65 transfer_into_account 66 transfer_not_received_by_recipient 67 transfer_timing 68 unable_to_verify_identity 69 verify_my_identity 70 verify_source_of_funds 71 verify_top_up 72 virtual_card_not_working 73 visa_or_mastercard 74 why_verify_identity 75 wrong_amount_of_cash_received 76 wrong_exchange_rate_for_cash_withdrawal </categories>. Only respond with a single category number, no other text.	I would like to know what exchange rates you use?	32	32	32	32	banking77_train_299	7	1	10

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